privacy policy
contact
if you have any questions regarding this policy, require further information about our privacy practices, or wish to file a complaint, please get in touch via our customer support page.
collecting personal information
when you visit our site, we gather specific information about your device, interactions, and data necessary for processing your purchases. additional information may be collected if you contact us for customer support. in this policy, we refer to identifiable information as "personal information." below is a summary of the personal information we collect and its purpose.
device information
- purpose: to accurately load the site and perform usage analytics for optimisation.
- source: collected automatically through cookies, log files, web beacons, tags, or pixels.
- disclosure: shared with our processor, shopify.
- personal information collected: browser version, ip address, time zone, cookie details, viewed sites/products, search terms, and interaction data.
order information
- purpose: to fulfil our contract with you, process payments, arrange shipping, provide invoices/order confirmations, communicate, assess risk or fraud, and share relevant product information based on your preferences.
- source: collected directly from you.
- disclosure: shared with our processor, shopify.
- personal information collected: name, billing address, shipping address, payment information (including credit card details), email address, and phone number.
sharing personal information
we share your personal information with service providers to deliver our services and fulfil our contractual obligations. for instance, we utilize shopify to operate our online store. you can learn more about shopify's use of your personal information here. we may also share your information to comply with legal obligations or to protect our rights.
using personal information
we utilize your personal information to provide services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.
contact
if you have any questions regarding this policy, require further information about our privacy practices, or wish to file a complaint, please get in touch via our customer support page.
collecting personal information
when you visit our site, we gather specific information about your device, interactions, and data necessary for processing your purchases. additional information may be collected if you contact us for customer support. in this policy, we refer to identifiable information as "personal information." below is a summary of the personal information we collect and its purpose.
device information
- purpose: to accurately load the site and perform usage analytics for optimisation.
- source: collected automatically through cookies, log files, web beacons, tags, or pixels.
- disclosure: shared with our processor, shopify.
- personal information collected: browser version, ip address, time zone, cookie details, viewed sites/products, search terms, and interaction data.
order information
- purpose: to fulfil our contract with you, process payments, arrange shipping, provide invoices/order confirmations, communicate, assess risk or fraud, and share relevant product information based on your preferences.
- source: collected directly from you.
- disclosure: shared with our processor, shopify.
- personal information collected: name, billing address, shipping address, payment information (including credit card details), email address, and phone number.
sharing personal information
we share your personal information with service providers to deliver our services and fulfil our contractual obligations. for instance, we utilize shopify to operate our online store. you can learn more about shopify's use of your personal information here. we may also share your information to comply with legal obligations or to protect our rights.
using personal information
we utilize your personal information to provide services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.